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The use of chatbot technology in healthcare organizations is still relatively new. However, with the current overload of requests and accurate information that needs to be efficiently distributed, there’s never been a time where chatbot automation was more needed for healthcare organizations. There are countless cases where a digital personal assistant or a chatbot could help physicians, nurses, patients or their families. Here are just a few ways how healthcare organizations can use chatbots during these uncertain times, and in the future: Real-time updates: Publish necessary information in a timely manner. 24/7 access: Provide self-check guidelines that users can access…